Privacy Policy

At Linkar, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and share your personal data when you use our services. Please read it carefully to understand your rights and how we protect your information.

What Does This Policy Cover?

This Privacy Policy:

• Explains the types of personal data we collect about you.
• Describes how and why we collect and use your personal data.
• Outlines how long we retain your personal data.
• Details when, why, and with whom we share your personal data.
• Sets out the legal basis for processing your personal data.
• Explains the impact of refusing to provide requested data.
• Describes your rights and choices regarding your personal data.
• Provides details on how you can contact us.

Information We Collect

To provide our services, we collect certain information about you, including:

Information You Provide

• Account Information: When you create an account, we collect your phone number, name, and date of birth.
• Profile Details: You may share additional information, such as a bio and photos, and grant access to your camera or photo library to upload content.
• Surveys and Feedback: If you participate in surveys or focus groups, we collect your responses to improve our services.
• Promotions and Events: Information you provide when entering contests or registering for events.
• Chats and Content: We process messages and other content you share with other users as part of our services.

Information We Collect Automatically

• Usage Data: Data about your interactions with our app, such as login times, features used, and your activity with other users (e.g., messages sent or received).
• Device Data: Information about your device, such as IP address, device ID, app settings, and crash reports.
• Location Data: If you permit, we collect precise geolocation data to enhance your experience. You can disable this feature in your device settings.

Cookies and Similar Technologies

We use Cookies and similar technologies to recognise your device, improve our services, and tailor your experience. For details on how we use Cookies and how you can control them, please see our Cookie Policy.

Please note: Linkar does not currently respond to “Do Not Track” (DNT) browser signals due to the lack of an industry-standard approach.

How We Use Your Information

We use your personal data to:

Provide and Manage Our Services

• Create and maintain your account.
• Deliver customer support and respond to queries.
• Communicate with you about our services.

Improve and Develop Our Services

• Analyse how users interact with our services to enhance them.
• Administer surveys and feedback to guide improvements.
• Develop new features and offerings based on user requests.

Ensure Safety and Prevent Misuse

• Detect, investigate, and prevent fraud or unauthorised activities.
• Address violations of our Terms of Use.
• Retain necessary data to prevent recurrence of safety breaches.

How We Share Your Information

With Other Users

• When you use Linkar, your profile and shared content may be visible to other users. Please share responsibly, as information you disclose is at your discretion.

With Service Providers and Partners

• We work with trusted third parties to host data, provide customer support, analyse usage, and improve our services. All partners are vetted and adhere to strict confidentiality obligations.

For Legal and Safety Reasons

• We may share your information as required by law or to:
  • Comply with legal processes, such as court orders.
  • Assist in crime prevention or detection.
  • Protect the safety of individuals or enforce our rights.

With Your Consent

• In certain situations, we may ask for your consent to share your information, and we will make it clear why and with whom your data will be shared.

Your Rights

You have the following rights regarding your personal data:

• Device Permissions: Manage permissions for location, photos, and notifications in your device settings.
• Account Closure: You can delete your account directly through the app. Uninstalling the app does not automatically delete your account.
• Access and Update Information: Update your profile and preferences within the app.

How Long We Retain Your Information

We retain your personal data for as long as necessary to provide our services, comply with legal obligations, and ensure user safety.

• Safety Retention Window: We keep your data for three months after account closure, or up to one year if your account was banned, to address any potential issues.
• Legal Obligations: Transaction data is retained for up to 10 years for tax and compliance purposes.
• Customer Support Records: Retained for five years to address inquiries and protect our rights.
• Account Records: Limited account data is retained for one year to prevent fraudulent account creation.

After these periods, your data will be securely deleted or anonymised.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. We will notify you of significant updates and provide an opportunity to review the changes before they take effect.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at [email protected].

By using Linkar, you agree to this Privacy Policy. We are committed to protecting your privacy and ensuring a safe and enjoyable experience.